2022 - Now
Starting in January... looking forward to the challenges that await!
2020 - 2022
Senior Mac Engineer
Provide level 3 macOS support and engineering.
Build custom applications and solutions.
Document processes, procedures and provide training.
2012 - 2020
Assist in migrating from Microsoft Exchange to Google Workspace for Education.
Ensure CIS compliance on macOS devices.
Develop and deploy a new provisioning process for macOS devices.
2011 - 2012
Genius / Mentor
Provided training to Apple customers in both a one-to-one and one-to-many interaction.
Perform hardware repairs on macOS and iOS devices.
Performed data migrations in order to move new Apple customers from Windows to macOS.
2008 - 2011
Software and Information Systems
2006 - 2008
Associate in Arts