Resume

Resume

Experience

Kandji
Sales Engineer
2022 - Now

Starting in January... looking forward to the challenges that await!

Allstate
Senior Mac Engineer
2020 - 2022

Provide level 3 macOS support and engineering.
Build custom applications and solutions.
Document processes, procedures and provide training.

UNC Charlotte
Systems Administrator
2012 - 2020

Assist in migrating from Microsoft Exchange to Google Workspace for Education.
Ensure CIS compliance on macOS devices.
Develop and deploy a new provisioning process for macOS devices.

Apple
Genius / Mentor
2011 - 2012

Provided training to Apple customers in both a one-to-one and one-to-many interaction.
Perform hardware repairs on macOS and iOS devices.
Performed data migrations in order to move new Apple customers from Windows to macOS.

Education

UNC Charlotte
Bachelors
2008 - 2011

Software and Information Systems

Wake Technical
Associates
2006 - 2008

Associate in Arts